Past-Due Invoice Email Template (Short & Professional)
Most past-due invoices get collected by email, and the ones that work are short. This one fits on a phone screen, puts the invoice number and amount in the subject line so it gets opened, and makes paying the easiest next step.
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The template
Subject: Invoice #[Number] past due ([$Amount]) Hi [Client Name], Invoice #[Number] for [$Amount] was due on [Due Date] and is still showing as open on our end. You can pay here: [Payment Link] If it's already on its way, thanks, and please ignore this. If anything needs a second look, just reply. [Your Name] [Your Firm Name]
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Customize this letter freeWhen to use this letter
- The invoice is a few days to a few weeks past due.
- You normally work with this client by email.
- You want a light nudge before sending a formal letter.
Tips
- Put the invoice number and amount in the subject line. Accounts payable teams search by both.
- Include a direct payment link. Every extra click costs you money.
- Send it to the person who approves payment, and copy accounts payable if you know who that is.
- Send it early in the week and early in the day, when inboxes are getting worked through.
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This is a general business-communication template, not legal advice. You are responsible for compliance with the laws that apply to your collections activity.