Terms of Service
Last updated: [DATE]
1. Acceptance of these terms
By creating an account or using ReceivAR, you agree to these terms. If you don't agree, please don't use the service.
2. What ReceivAR is
ReceivAR is a software tool for tracking accounts receivable, generating collection letters (manually authored or AI-generated), and forecasting expected cash inflows. ReceivAR is not a collection agency, not a law firm, and not your accountant. The service is provided as a productivity tool; you remain responsible for all collection actions you take using it and for compliance with applicable debt-collection, consumer-protection, and privacy laws in your jurisdiction.
3. Account and eligibility
You must be at least 18 years old and authorized to enter into this agreement on behalf of your firm. You are responsible for keeping your password secure and for everything that happens under your account. Notify us immediately at support@receiv-ar.com if you suspect unauthorized access.
4. Use of AI services (Anthropic Claude)
ReceivAR offers two ways to generate collection letters:
- Template letters — generated entirely on our servers using our own templates. No external AI involved. No third-party data sharing.
- AI letters (Claude) — generated by sending a structured prompt to Anthropic's Claude API. By choosing AI letter generation, you instruct us to transmit client name, contact details, invoice numbers and amounts, aging totals, recent contact log entries, broken-promise details, and your sender information to Anthropic for the sole purpose of drafting the letter. You confirm you have the right to share this data with a service provider for this purpose.
Anthropic's handling of this data is governed by Anthropic's Commercial Terms and Privacy Policy. Anthropic, as of [DATE], does not train its models on commercial API customer data by default.
AI output is not legal advice. AI-generated letters may contain factual errors, inappropriate tone, or non-compliant language. You must review every AI-generated letter before sending it. ReceivAR is not liable for the contents of any letter you send, AI-generated or otherwise.
5. Your data, your responsibility
You own the AR data, contact information, and notes you put into ReceivAR. You grant us a limited license to process this data solely to operate the service (including, where applicable, transmitting subsets to the third-party processors listed in our Privacy Policy).
You represent and warrant that you have the right to upload and share the data you upload, including any contact details for individuals at your client organizations.
6. Acceptable use
You agree not to use ReceivAR to:
- Send messages that are threatening, harassing, deceptive, or that violate consumer-protection or debt-collection laws (including the U.S. Fair Debt Collection Practices Act or equivalent rules in your jurisdiction);
- Upload data you don't have the right to share;
- Attempt to access another customer's data, reverse engineer the service, or circumvent security controls;
- Use the AI letter feature to produce content that violates Anthropic's acceptable-use policy.
7. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that any forecast, AI-generated letter, or escalation recommendation is accurate, complete, or appropriate for your specific situation.
8. Limitation of liability
To the maximum extent permitted by law, ReceivAR's total liability for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD $100. ReceivAR is not liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption.
9. Indemnification
You agree to indemnify and hold ReceivAR harmless from any claim, damage, or expense (including reasonable attorneys' fees) arising out of (a) your use of the service, (b) your violation of these terms, (c) your violation of any law or third-party right, or (d) the content of any communication you send using letters generated by the service.
10. Termination
You may stop using ReceivAR at any time by emailing support@receiv-ar.com. We may suspend or terminate your access if you violate these terms or for any reason with reasonable notice. Sections 5, 7, 8, 9, and 11 survive termination.
11. Governing law and disputes
These terms are governed by the laws of [STATE/COUNTRY], without regard to its conflict-of-laws rules. Any dispute will be brought exclusively in the courts of [COUNTY, STATE]. [Add or remove arbitration / class-action waiver clauses per counsel guidance.]
12. Changes
We may update these terms from time to time. If we make a material change, we will notify active users by email. Continued use after the change constitutes acceptance.
13. Contact
Questions about these terms? support@receiv-ar.com